Q: How do I register for a conference?
A: Click on the "Accreditation Training Week" tab, click on "Training Week Registration" in the drop down menu. Follow the prompts to register for the conference you want to attend. Make sure you are logged in as a member to receive the discounted registration fee.
Q: How do I get a refund for a conference registration?
A: You may request a refund, or future conference credit, by email to the FLA-PAC Treasurer at email@example.com
Q: The conference hotel is sold out, are there overflow hotels?
A: The FLA-PAC does not contract with any overflow hotel locations. You may book off-site at any local hotel in the area, however there are no special negotiated rates.
Q: How do I reset my password to the Member Login?
A: You need to know who your agency administrator is for the FLA-PAC membership. If you don't have this information you can email any board member for assistance. You must have an AGENCY MANAGEMENT login in order to manage your agency members. FLA-PAC can only access and assign/reset passwords for the Agency Management section. You must then login to agency management and add/edit/remove your agency members. You can assign username and passwords for anyone you want to have access to the Member Only section of the website.
Q: I won a free conference registration, how do I redeem the certificate?
A: Register for the conference you want to attend. Do not pay the invoice. Email the Treasurer at firstname.lastname@example.org and request the credit to be applied to the invoice.
Q: My Chief (and/or Command Staff) plan to attend the conference for the Commission Meeting(s), do they have to register for the conference?
A: No, only those attendees who plan to attend training classes are required to register for the conference.
Q: How do I register as a Vendor?
A: Click on the tab "Accreditation Training Week Information", in the drop down menu click on the "Vendor Registration" link. Review the benefits of each level available and then scroll to the bottom to register. Select the conference you wish to attend and follow the prompts.
Q: I registered as a vendor, now what?
A: Vendors will be provided a table in the main registration area at the conference. There are no set hours as this area is open to attendees throughout the day. Setup is allowed beginning Monday morning and breakdown must be completed by end of day on Thursday. Vendors are welcome to setup or breakdown anytime during the week. Vendors are invited to attend the "information sharing" events held every evening from 6p-10p